Privacy Policy

1. Information We Collect

When you interact with 24/7 Pest Control ("we," "us," or "our"), we may collect the following information:

• Contact Information: Name, phone number, email address, and physical address you provide when contacting us or requesting service.
• Call Data: When you call our phone number, we may record and monitor calls for quality assurance and training purposes. Call metadata (date, time, duration, caller ID) is collected automatically.
• Device Information: IP address, browser type, operating system, device type, and general location data collected automatically when you visit our website.
• Usage Data: Pages visited, time spent on pages, click patterns, and referring URLs collected via cookies and analytics tools.
• Service Information: Details about pest issues, property type, service address, and service history.

2. How We Use Your Information

• To provide, maintain, and improve our pest control services
• To respond to your inquiries and schedule service appointments
• To send service confirmations, reminders, and follow-up communications
• To process payments and maintain billing records
• To comply with legal obligations and enforce our terms
• To analyze website usage and improve user experience
• To send marketing communications (with your consent, where required)
• To connect you with qualified, licensed pest control service providers in your area

3. Information Sharing

We may share your personal information with:

• Service Providers: Licensed pest control technicians and companies who perform the actual pest treatment services at your location.
• Technology Partners: Companies that help us operate our website, process calls, manage analytics, and run advertising campaigns (e.g., Google, Meta).
• Legal Requirements: When required by law, court order, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties for their direct marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for the website to function properly.
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Advertising Cookies: Used to deliver relevant ads and measure campaign effectiveness (e.g., Google Ads, Meta Pixel).

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Telephone Consumer Protection Act (TCPA) Disclosure

By calling our phone number or providing your phone number to us, you expressly consent to receive:

• Calls and text messages from us or our service partners regarding your pest control inquiry
• Service-related communications including appointment confirmations, reminders, and follow-ups
• Calls that may be made using an automatic telephone dialing system or prerecorded voice

Your consent is not a condition of purchasing any goods or services. You may revoke consent at any time by calling us at (844) 457-6328 or texting STOP to any message received. Message and data rates may apply. Message frequency varies.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time.
• Do Not Sell (CCPA): California residents may request that we do not sell their personal information. We do not sell personal information.

To exercise any of these rights, contact us at (844) 457-6328.

7. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: